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Serving Florence, AL and surrounding areas. (256) 367-9903
Effective Date: January 1, 2026 - Florence Insulation - florenceinsulation.com
Florence Insulation ("we", "us", or "our") operates the website florenceinsulation.com (the "Site"). This privacy policy explains what information we collect, how we use it, how long we keep it, and what your rights are. We handle your information carefully and do not sell it to anyone.
By using our Site or submitting a contact form, you agree to the practices described in this policy. If you have questions, see the contact section at the bottom.
When you fill out our contact or estimate request form, we receive the information you submit. This typically includes your name, phone number, email address, and a description of what you need. We only collect what you choose to provide.
When you visit our Site, certain information is collected automatically through standard web technologies. This may include your IP address, browser type, device type, the pages you visit, how long you stay on each page, and the site you came from. This data is collected in aggregate and is not tied to your name or contact details.
Our Site may use cookies - small text files stored on your device. Cookies help us understand how visitors use our Site and improve the experience. We may use cookies from third-party analytics tools such as Google Analytics to understand traffic patterns. You can control cookie settings in your browser. Disabling cookies will not prevent you from using the Site, though some features may behave differently.
We use the information we collect to:
We do not use your contact information to send marketing emails or newsletters unless you explicitly ask us to stay in touch. We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
We use a small number of third-party tools to operate our Site and handle form submissions. These may include form providers, website hosting platforms, and analytics services. Each of these providers has its own privacy policy that governs how they handle data.
These third parties are only given access to the information needed to perform their specific function. They are not authorized to use your information for their own purposes.
We keep your contact information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - generally for the duration of any work we do for you, plus a reasonable period afterward in case questions come up. We do not hold onto data indefinitely.
If you ask us to delete your information and there is no legal reason we must keep it, we will remove it from our records.
You have the right to:
To exercise any of these rights, email us at team@florenceinsulation.com. We will respond within a reasonable timeframe.
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Site, contact us and we will promptly remove it.
Our Site may include links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit outside of florenceinsulation.com.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make changes, we update the effective date at the top of this page. Continued use of our Site after changes are posted means you accept the updated policy.
If you have questions, concerns, or requests related to this privacy policy, reach out to us directly: